The complainant is a senior citizen. She alleged that crew members did not come to her rescue when she was going through this harrowing experience.
Air India on Wednesday banned the pervert who urinated on a female co-passenger on-board an international flight a week back. Taking strict action against the man who misbehaved with an aged passenger while being drunk, Air India has added him on a No-fly list. Further, a police complaint has been lodged in this case.
“Air India is committed to assist the law enforcement agencies as well as regulatory authorities to ensure that justice is delivered to the aggrieved passenger. The passenger has been banned from flying with Air India for 30 days or till the decision of the internal committee, whichever is earlier,” their airline said in a statement.
On November 26, 2022, a man in an inebriated state urinated on a female co-passenger on-board an international flight. The flight took off from John F Kennedy International Airport in New York City to Delhi. Calling the behaviour unacceptable and undignified, Air India said, “A passenger behaved in an unacceptable and undignified manner on the New York-Delhi flight that caused extreme distress to a fellow passenger. A police complaint has already been lodged in this case,” it said.
As a first step, Air India has already reported the matter to the Internal Committee in accordance with DGCA CAR. “If found guilty, action will be taken against the unruly passenger as per regulatory guidelines,” read the statement.
The complainant is a senior citizen. She alleged that crew members did not come to her rescue when she was going through this harrowing experience. The DGCA has sought a report from Air India and assured the aggrieved party strict action against those found negligent in connection to the incident.
An internal committee has been constituted to probe lapses on part of Air India’s crew and address the deficiencies that delayed quick redressal of the situation. “We are in regular contact with the aggrieved passenger and her family during the investigation and reporting process,” it said.