CCPA

Consumer protection authority to ‘name and shame’ misleading advertisers

NEW DELHI: The Central Consumer Protection Authority (CCPA), under the Ministry of Consumer Affairs, Food and Public Distribution, is slated to take a decisive step to curb the dissemination of misleading advertisements. To promote transparency to protect consumers, the CCPA has planned to publish information about establishments and brands which promote false advertising practices. According […]

DCs To Ensure Immediate Implementation Of Service Charge Guidelines: CCPA

NEW DELHI: Central Consumer Protection Authority (CCPA) has directed district collectors to ensure enforcement of guidelines issued with regard to service tax by hotels and restaurants. On receiving complaints, the district collectors may conduct an investigation pertaining to the violation and submit a report within 15 days. In a letter to the Chief Secretaries of […]

CCPA Orders Immediate Action Against Companies Fiddling With Industrial Standards

NEW DELHI: With the onset of the festive season, The Central Consumer Protection Authority (CCPA), which is part of the Department of Consumer Affairs in the Ministry of Consumer Affairs, Food and Public Distribution, has taken firm action against infringement of consumer rights. Secretary of Consumer Affairs, Leena Nandan, mentioned in a Press Conference that […]