Delhi Airport roof collapse: thousands affected, refunds issued

On Monday, the Civil Aviation Ministry reported that 22,615 passengers were impacted by the closure of Delhi Airport’s Terminal 1 after its roof collapsed on Friday.

| Updated: 01 July, 2024 3:43 pm IST

On Monday, the Civil Aviation Ministry reported that 22,615 passengers were impacted by the closure of Delhi Airport’s Terminal 1 after its roof collapsed on Friday. The aviation ministry also stated that 9,972 passengers with tickets on IndiGo (9,431) & SpiceJet (9541) flights have been refunded. However, refunds for 196 passengers are still pending.

NEW DELHI: On Monday, the Civil Aviation Ministry reported that 22,615 passengers were impacted by the closure of Delhi Airport’s Terminal 1 after its roof collapsed on Friday.

The aviation ministry also stated that 9,972 passengers with tickets on IndiGo (9,431) & SpiceJet (9541) flights have been refunded. However, refunds for 196 passengers are still pending.

The officials also clarified that all flights at Delhi Airport are now operating from Terminals 2 & 3, including those originally scheduled from Terminal 1.

Civil Aviation Minister Rammohan Naidu visited the Airport Operations Control Centre. He met with officials from his ministry, the Directorate General of Civil Aviation (DGCA), Bureau of Civil Aviation Security (centersBCAS), Delhi International Airport Ltd (DIAL), and airline operators to assess operations and passenger management after flights moved from T1 to T2 and T3.

Inspected the AOCC, IGI Airport, I convened with senior officials from the Ministry of Civil Aviation, DGCA, BCAS, DIAL, and airline operators to review current operations and passenger handling following the transition of flights from T1 to T2 and T3. pic.twitter.com/llN13v5kwQ

— Ram Mohan Naidu Kinjarapu (@RamMNK) June 30, 2024

Aviation Minister Naidu stated that they conducted a thorough assessment, including detailed discussions on improving operations and deploying more staff to handle higher passenger numbers. It also mentioned that the DGCA organized briefings to activate emergency response centres, enhancing coordination between DIAL and the airlines. Naidu urged all involved parties to uphold strict standards for smooth operations and prioritize passenger safety.

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Flight operations from Terminal 1 were halted indefinitely on Friday due to a roof collapse caused by heavy rain and strong winds, resulting in one fatality and eight injuries.

Delhi Airport authorities attributed the collapse primarily to the heavy rainfall. They formed a technical committee to investigate the incident and announced compensation of ₹20 lakh to the deceased person’s family and ₹3 lakh each to the injured individuals.