What TV doesn't, print can't; we deliver.
What TV doesn't, print can't; we deliver.
In the vast network of Indian Railways, travel disruptions can occur unexpectedly. One such scenario passengers may face is the RELD status, or “Revised List for Downgraded Passengers.
NEW DELHI: In the vast network of Indian Railways, travel disruptions can occur unexpectedly. One such scenario passengers may face is the RELD status, or “Revised List for Downgraded Passengers.” This status is assigned when a train is downgraded due to technical issues, overbooking, or operational constraints. Knowing what RELD means can help passengers navigate such situations with better preparedness and fewer surprises.
Recently, I experienced this firsthand when I booked a First AC ticket on the prestigious MMCT Tejas Rajdhani from New Delhi (NDLS) to Mumbai. Due to unforeseen circumstances, the train was downgraded, and I was reassigned to a lower class. Instead of the comfortable First AC, I was accommodated in the Second AC (2A), with berth A3-43, a lower berth. Though unexpected, this adjustment allowed me to complete my journey, albeit in a different level of comfort.
When a train is downgraded, it usually means that its standard coaches or services have been altered due to reduced operational capacity or technical faults. Passengers with confirmed tickets are reassigned to alternate coaches or even different trains to ensure they reach their destinations. IRCTC and Indian Railways inform affected passengers through SMS, email, or announcements at railway stations.
ALSO READ: Legal battle over Garbhanga Sanctuary: High Court issues notice over de-notification
Passengers assigned RELD status are accommodated on revised trains or lower-class coaches. This reassignment may change seat preferences based on availability. For instance, a passenger booked in a First AC compartment could be shifted to a Second AC berth if no First AC coaches are operational.
In such cases, passengers are eligible for refunds based on the fare difference between the original and downgraded classes. The refund process is straightforward and can be initiated online via the IRCTC portal or at railway station ticket counters. Keeping the original ticket is essential, as it serves as proof when requesting a refund. The amount refunded depends on the fare difference and seat availability in the revised train.
Additionally, if the downgrade leads to significant travel delays due to rerouting or longer journey times, passengers can apply for compensation. Checking booking statuses regularly through the IRCTC website or mobile app helps passengers stay updated on any changes.
ALSO READ: NGT extends deadline for 2025 ‘Mahakumbh’ sewage management plan
While encountering RELD status can be frustrating, Indian Railways strives to minimize passenger inconvenience through timely communication and alternative arrangements. Understanding this status and knowing the refund and compensation processes can help passengers manage disruptions better. Staying informed, proactive, and aware of passenger rights can transform unexpected travel challenges into manageable experiences.
